Help with Tuga Ninja

The game, your account, leaderboard and privacy.

This version of Tuga Ninja is free, with no ads or in-app purchases.

Tell us whether you use iPhone, iPad or Android, your game version and what happened. Do not send passwords, access codes or identity documents unless they are needed for your request.

Do I need an account to play?

No. You can play locally, with your high score and preferences stored on your device. An account is required for the online leaderboard. Open Conta (Account) to sign in through Unity Player Accounts in your browser.

How do I join the leaderboard?

Sign in and choose a nickname before starting a game. Your country or territory is optional. The leaderboard shows your best validated score in the 60-second mode. Practice and earlier local games are not submitted for competition.

My score did not appear

Check your Internet connection, sign in to the same account and make sure you have chosen a nickname. If a submission fails, the game may keep that account's best pending result and try again. A game must be submitted within seven days and pass server validation. Local high scores and online scores are separate.

Can I use my account on another device?

Yes. Sign in to the same Unity Player Accounts account to recover your profile and view your online score. The leaderboard does not synchronize each device's local high score or preferences.

Where can I find account notices?

Open Conta → Avisos da conta (Account → Account notices) to view notices provided by Unity about your account, including any restrictions and information on requesting a review.

How do I delete my game account and data?

1. Open Conta (Account) and sign in to the account you want to delete.
2. Select Apagar dados do jogo (Delete game data), then confirm with Apagar dados (Delete data).
3. Wait for confirmation. If an error appears, try again or contact us.

This removes your profile, score, covered game records and Tuga Ninja authentication identity when the process completes successfully. That account's pending result on this device is also removed. Your local high score and preferences remain. The privacy policy explains retention of technical records.

You can also request deletion of your account and associated data by emailing tuganinja.suporte@gmail.com, even if you cannot access the game. Include your nickname and describe your request; we may ask for proportionate information to confirm that the account belongs to you.

Your global Unity Player Accounts account is managed separately. Use Unity's account deletion page to delete it. Deleting that account does not replace a request concerning Tuga Ninja data.